We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. We also expect you to genuinely understand what you are purchasing and why. If you experience problems with our plugins, we will be happy to provide a refund within 14 days of the original purchase date.
If you purchased a plugin on the WooCommerce marketplace and wish to ask for a refund, please check the refund regulations and instructions here.
If you would like to request a refund for a plugin purchased on meow-crew.com, please use the “Request a refund” feature inside the plugin’s contact area. Refunds are offered at our sole discretion and must fully meet all of the following conditions:
- You are within the first 14 days of the purchase of the plugin.
- Your issue(s) come from not being able to install the product properly or get the product to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
A refund will not be granted if:
- More than 14 days have passed since the original purchase — no refunds will be granted after that, whatsoever.
- The issues are caused by third-party plugins, themes, or other software.
- You don’t want the product after you’ve downloaded it.
- You simply change your mind.
Also note that all associated costs (such as payment gateway fees) cannot be refunded, since this sum is not kept by us.
By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions.